Guangzhou Xinchengwang Auto Parts Co., Ltd. (“we”, “us”), based at No.5 Huangtingling Street, Yongxing, Longgui, Baiyun District, Guangzhou, China, respects your privacy. This policy explains what information we collect through xinchengwang.com and how we use it.
1. Information We Collect
- Inquiry data you submit: name, company name, country, phone / WhatsApp number, e-mail address, vehicle models of interest, and the parts list or message you send us through the inquiry form or via WhatsApp / e-mail.
- Technical data: IP address, browser type and referring page, recorded automatically by our server for security and statistics.
- Communication records: e-mails, WhatsApp messages and quotations exchanged during our business relationship.
2. How We Use Your Information
- To answer your inquiry, prepare quotations (in English / Spanish / Chinese) and confirm part compatibility (OE numbers, VIN, nameplate photos).
- To process orders, arrange shipment, issue documents (commercial invoice, packing list, B/L) and provide after-sales warranty service.
- To keep internal records as required by Chinese export and tax regulations.
We do not sell, rent or trade your personal information to third parties.
3. Cookies & Local Storage
This website uses browser local storage to remember your preferred language (English / 中文 / Español) and basic statistics. No advertising or cross-site tracking cookies are used.
4. Sharing & Disclosure
Your information is shared only when necessary to fulfil your order — for example your address and consignee details with freight forwarders and shipping lines. We may disclose information if required by law.
5. Data Retention
Inquiry and order records are kept for up to 5 years to comply with accounting and export regulations, or until you request deletion when no legal obligation requires retention.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by writing to us. We will respond within 7 working days.
7. Third-Party Links
Our website links to WhatsApp and other external services. Those services have their own privacy policies, for which we are not responsible.
8. Contact
Guangzhou Xinchengwang Auto Parts Co., Ltd. — No.5 Huangtingling Street, Yongxing, Longgui, Baiyun District, Guangzhou, China. E-mail: [email protected]